Incidents and maintenance reported on status page for SetHero https://status.sethero.com/ https://d1lppblt9t2x15.cloudfront.net/logos/9c5b076a01062ee9e9d38c7a606665fb.png https://status.sethero.com/ en https://status.sethero.com/incident/1043414 Sat, 29 Aug 2026 04:30:00 -0000 https://status.sethero.com/incident/1043414#edf2f8df2162573eb628ad504c92ca163f06da078b531602f9272a6bbbc75c43 Incident The issue has been resolved. Any SMS or email messages that were delayed have now been processed and delivered. Steps have been taken to prevent similar issues from occurring in the future. https://status.sethero.com/incident/1043414 Fri, 28 Aug 2026 21:42:00 -0000 https://status.sethero.com/incident/1043414#0080791a9dcb1a5f3ebadfe812f754a3c1ee69df1d8f9c8256bced6b3e7f884d Incident On August 28, a background delivery worker stopped processing call sheet email and SMS notifications, causing messages to remain pending. Messages submitted during the outage were queued rather than lost, and the backlog was processed after service was restored. We resolved the issue by correcting the worker’s runtime configuration and are adding monitoring to detect similar failures sooner.